Privacy Policy
Who We Are
Cajon Medical Group (“Cajon Medical,” “we,” “our,” or “us”) is a doctor-owned, family-run healthcare practice dedicated to delivering compassionate, personalized primary care to the communities we serve—Riverside, San Bernardino, and the Inland Empire—with new clinics expanding into Orange and Los Angeles Counties. As we grow throughout California, we remain committed to whole-person care, operational excellence, and long-term sustainability.
This Privacy Policy explains what information we collect, how we use it, how it may be shared, and the choices available to you.
By using cajonmedical.com, contacting our clinics, or communicating with us through our website or email, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our website.
Note: This Privacy Policy covers information collected through our website. It does not replace any healthcare-specific notices, such as HIPAA-required Notice of Privacy Practices, provided at our clinics. Those documents govern the handling of protected health information (PHI).
Information We Collect and How We Use It
1. Types of Information We Collect
A. Automatically Collected Information (Analytics & Logging)
When you visit cajonmedical.com, we may automatically collect certain technical details about your visit, such as:
IP address
Browser type, version, and language
Device type and operating system
Referring and exit pages
Pages viewed and time spent on the site
Date and time of visits
Click activity and navigation patterns
We use this information to improve website functionality, enhance the user experience, and maintain security.
B. Cookies and Tracking Technologies
We may use cookies and similar technologies to:
Analyze website traffic and usage
Improve navigation and site performance
Enhance security and reliability
You may disable cookies in your browser settings, though some website features may not function properly if cookies are turned off.
C. Personal Information You Provide
We do not collect personal information unless you voluntarily provide it. You may submit information when you:
Complete a contact or appointment inquiry form
Subscribe to newsletters or updates (if offered)
Communicate with us via email or through the website
Request details about our primary care services
Information you may provide includes:
Name
Email address
Phone number
Preferred clinic location
Reason for inquiry
Any other information you choose to submit
Important:
Information submitted through our website should not include sensitive medical details. Any protected health information (PHI) shared in connection with your medical care is governed by HIPAA and covered under our official Notice of Privacy Practices, available at our clinics.
Sharing and Disclosure of Information
1. Service Providers
We may share information with trusted third-party partners that support:
Website hosting
Analytics
Communication platforms
Appointment inquiry processing
Business operations
These partners may access information only as needed to perform their services and are required not to use it for any other purpose.
2. Legal and Compliance Requirements
We may disclose website-related information if necessary to:
Comply with laws, regulations, or legal processes
Respond to lawful government or regulatory requests
Protect the rights, property, or safety of Cajon Medical Group, our staff, or our patients
3. Business or Organizational Transitions
If Cajon Medical Group becomes involved in a merger, acquisition, expansion, or similar business transition, website-related information may be transferred as part of the process—provided the receiving party upholds this Privacy Policy.
Your Choices and Rights
You may:
Disable cookies through your browser
Request access to, correction of, or deletion of personal information collected through the website (when legally permitted)
Opt out of promotional communications, if such communications are offered
To submit a privacy-related request, contact us at:
privacy@cajonmedical.com
Note: Requests involving medical records or protected health information must follow HIPAA procedures and cannot be submitted through this general email.
Children’s Privacy
Our website is not intended for children under 13, and we do not knowingly collect personal information from children. If such information is discovered, we will delete it promptly. Parents or guardians may contact us to request removal.
Security
We implement reasonable administrative, technical, and physical safeguards to protect information collected through our website, including SSL encryption and secure hosting. However, no transmission of data over the internet is completely secure.
Third-Party Websites
Our website may contain links to third-party websites or patient portals. These external sites have their own privacy policies, and we encourage you to review them before interacting.
Use of Web Beacons
Some pages of our website or emails may include web beacons or pixel tags that help us analyze engagement, website traffic patterns, and performance. These tools may work with analytics services such as Google Analytics. We do not allow third parties to use these tools to collect personal information about you.
SMS Terms of Service
By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Cajon Medical. We will not share any information if mobile opt-in is agreed. This includes SMS messages for delivery notifications, customer care. Message frequency varies. Message and data rates may apply. See privacy policy at https://cajonmedical.com/privacy-policy/. Message HELP for help. Reply STOP to any message to opt-out.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of our website constitutes acceptance of the updated policy.
Contact Us
Cajon Medical Group
Website: cajonmedical.com
Email: privacy@cajonmedical.com